Shipping policy

AUSTRALIAN SHIPPING

We have a 1-2 business day handling time on processing and shipping all orders, excluding weekends and public holidays (unless otherwise stated).

We ship Australian orders via Australia Post from our 3PL partner's warehouse in Sydney. All Australian orders receive standard free shipping, which is automatically calculated at checkout.

The free shipping applies only to Australian orders, and excludes express shipping.

If you have special delivery instructions you can sign up to a MyPost Account with Australia Post and make changes to your deliveries.

Although great care is taken to ensure all deliveries get dispatched in the allocated time period; in times of higher than normal order volume we hold the right to extend the 1-2 business day processing time.

PROBLEMS WITH YOUR ORDER?

Please contact us, so that we can resolve any issues with your order. We will attempt to be back in contact with you within 24 hours.